What is
IT Support?

About IT Support

About


IT Support is essential for the maintenance and operations of a business today. It requires a deep understanding of the technology employed and how to best use it towards achieving their goals. IT Support personnel are tasked with performing diagnostics and troubleshooting, helping users navigate complex software, providing training on new technologies, and monitoring network security systems. In short, IT Support professionals can help keep a company's systems running smoothly and ensure data remains secure from external threats. In many cases, these professionals have the additional responsibility of developing customised solutions for an organisation's unique needs. Consequently, this makes IT Support an invaluable asset in any business and essential for keeping ahead in modern times.

What we expect

You will let us know of any problems or difficulties that arise, how the problem occurred, and what exactly you were doing or were trying to do when it happened. 

What we do

Using the information you have given us, we will go off and investigate your problems.

Behind The Scenes IT Support

Behind The Scenes

What we do

IT support may seem like a simple job from the surface, but there is much more going on behind the scenes than meets the eye. It takes a variety of skill sets to provide efficient tech support, as a technician needs to have an extensive knowledge of complex computer structures and software while being able to troubleshoot potential issues in an organised fashion. There's a great deal of research involved prior to any issue being resolved - such as staying up to date with relevant patches, updates, and security measures. Furthermore, IT technicians often must communicate with users to ensure their understanding of technical concepts and proper use of the programs they employ. Thus, the successful provision of technical support requires more than just basic knowledge - it requires determination, communication skills, and problem solving abilities.

Outcome

This allows us to be able to identify problems that may arise, and be able to find the correct solution to ensure your site is back up and running in no time!

Final Steps IT Support

Final Steps

Once we have found and sorted out the problem/s, we will get back in touch with you and tell you what exactly was wrong, a potential reason for why it happened, and what we have done to resolve the issue.

What we expect

After we have discussed everything with you, you will be able to proceed and use your site as normal.

What we do

We can now sit back and relax knowing that your site is running smoothly.

 
 
See what else we do

FAQ

1What is website development?
Website development is an exciting domain of technology in which one can create and curate tailored digital experiences. It combines aspects of programming and design to craft a well polished product. Website development also involves an understanding of design principles used for creating visually appealing and user-friendly sites. It's a skill set that requires knowledge of front-end HTML and CSS coding, as well as functionality that requires back-end programming languages such as Python or JavaScript. With the ever growing demand for attractive websites, website development has become an essential component in many businesses ranging from small startups to large corporations.
2Which platform is best suitable for website development?
Depending on your needs, there are numerous platforms available for website building. For those looking for quick and affordable sites with no coding skills necessary, platforms like Wix and Squarespace are great options. Web developers who desire more flexibility than drag-and-drop tools may prefer more complex frameworks such as WordPress or Ruby on Rails. Of course, there's no one-size-fits-all solution when choosing a platform to develop a website - it's important to take some time to research what options suit your goals best.
3What is the most popular platform used for web development?
When it comes to web development, one platform reigns supreme: WordPress. In recent years, WordPress has become the go to choice for developers looking to create attractive and effective websites quickly and easily. Thanks its intuitive interface, comprehensive library of themes and plugins, and extensive community support network, more than a quarter of the world's websites are powered by WordPress. This makes it one of the most popular choices for web development among both professional users and hobbyists alike. Plus, with ever increasing options for customization and design, developers can create projects that truly stand out from the crowd.
4How long does it usually take to develop a website?
All websites are different when it comes to how long it takes to build them. Generally, a typical website can be ready in around 20 hours worth of work. Obviously, depending on the size of the website, and the amount of content to be included this will have a massive impact on the time taken. If communication is rapid, and changes get looked at straight away and with immediate feedback, the time can also be much shorter than 20 hours. Overall, it depends on what sort of website you have, how much content there is, and how fast communications between changes are made.
5What are some popular programming languages used for website development?
Website development has evolved dramatically over the years, and programming languages have risen to the challenge. Popular options today include HTML, CSS, JavaScript, PHP and Python. HTML is a basic core language which almost all websites use to structure content. To style this content and create layouts, developers rely on CSS. JavaScript adds interactivity to webpages but also works with server-side coding languages like PHP for more intricate website development needs. Finally, Python can be used as an alternative to or in tandem with dynamic web language like PHP. These are some of the foundational programming languages used to build websites that are interactive and interesting while remaining user-friendly.
6What is responsive web design?
Responsive web design is an approach that allows websites to be viewed on different devices with varying screen sizes without requiring separate versions of the site for each device type or orientation. This type of design uses flexible layouts that respond to changes in screen resolution by making adjustments so that the page layout automatically fits within the device's display dimensions with minimal scrolling or zooming required for optimal user experience.
7What are the benefits of website development?
Website development can be a powerful tool for businesses, as it provides many benefits that support the success of an organisation. A customised website tailored to a company's needs allows customers to access high quality information quickly and easily, which can help build trust between them and the business. Additionally, websites are one of the most cost effective marketing methods available and allow businesses to reach potential customers at any time of day with no overhead costs, aside from the development itself. By optimising website content using data and analytics, businesses can increase their chances of ranking higher on search engine results pages which helps attract even more customers. Website development is also essential to keeping up with latest trends and technologies, enabling organisations to stay current in an everchanging digital landscape. Ultimately, website development provides businesses with invaluable opportunities for success and growth.
8What are the different types of websites that can be developed?
Websites come in many different shapes and sizes. Simple one page sites to full-blown web applications exist, along with everything in between. Informational sites provide facts and details about a business, product, or service which are designed to inform a visitor and typically have limited interactivity capabilities. Interactive sites offer a deeper level of engagement by allowing visitors to register, upload information, play games, or participate in forums. In the world of e-commerce, shoppers can purchase products from online stores created with an integrated shopping cart system. If a service needs an online presence but not necessarily an entire web application then web portals may be built offering links to member areas protected by a secure login system. Ultimately, the type of website to be developed largely depends on the purpose it is intended for.